Zachary Maddock
Sales Manager at Guild Mortgage, serving families across the Missouri Parkland. NMLS #1372953.
Guiding families home, one loan at a time.
Zach studied Finance at the University of Missouri before getting his start in the mortgage industry as a Loan Officer Assistant — learning the ins and outs of lending from the ground up. Today, as a Sales Manager at Guild Mortgage, he brings that same attention to detail to every client he serves.
What he loves most is guiding first-time home buyers through the process. He believes buying a home should be an exciting journey for the whole family — not a stressful one. Nothing matters more to Zach than customer satisfaction and a smooth, on-time transaction.
Availability is everything in the home-buying process, so Zach tells every client upfront: you can reach him any time, any day of the week, with questions about your loan. He's here to build a relationship that lasts well beyond closing day.
How Zach works.
Clear communication
You'll always know what's happening with your loan and what's coming next — no surprises.
Responsive, 7 days a week
Questions don't keep business hours, and neither does Zach. Reach him when you need him.
Problem-solver
Every deal has bumps. Zach finds the path forward and keeps your closing on track.
Scotsman Guide · 2× running
Built on a foundation his mom laid.
Zach learned this business from the best — his mother, Pam Keathley. Over more than two decades as a Senior Loan Officer, Pam became one of the most respected lenders in the region, ranked the #1 USDA lender in the country by Scotsman Guide two years in a row.
But what stuck with Zach wasn't the rankings — it was how she earned them. Pam treated every client like family and turned first-time buyers into customers for life. She didn't just open the door to the mortgage industry for Zach; she taught him how to do it right. For years they worked side by side, and clients came to know "Pam and Zach" as a team you could count on from pre-approval all the way to closing.
Pam has since retired, and she's earned every bit of it. What she left behind is a standard: do honest work, communicate clearly, and put the family across the table first. Zach carries that standard forward in every loan he closes — building on her legacy while writing his own.
Thank you, Pam. — Zach
Trusted, and recognized for it.
Performer in Customer Satisfaction, Mortgage Loan Officer (Experience.com, 2025)
USDA Loan Officer Award
Average across 585+ verified reviews
Mortgage Loan Officer nationwide on Experience.com
Have questions? Zach has answers.
Whether you're ready to apply or just exploring your options, reach out any time. No pressure, just straight guidance.